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The E-mail program you use is based on personal preference.

For some users, our webmail (https://mail.iscg.net) is powerful enough. For others, they need the plug-ins and power of Outlook. Most operating systems have an E-mail program built in

XP, ME, 2000, 98 Vista Windows 7,8,10  Mac OS X

Outlook Express Windows Mail Windows Live Mail Mac Mail

POP uses a one-way communication path. Your device or E-mail program will download the messages from our mail server to your computer. IMAP uses a two-way communication path. If you have multiple devices or computers you would like to view your E-mail on, IMAP is the option that you want to select. IMAP is a ‘live’ view of your E-mail messages on our mail server. This requires a constant connection to the internet unlike POP.

Make sure the ‘my outgoing server requires authentication’ option is enabled. Depending on your E-mail client, this option is located in the E-mail accounts, under your E-mail account. Select the ‘More Settings’ button, then the Outgoing Server tab.

Make sure the name you are imputing into the username field is your complete E-mail address.

An E-mail password change can be done by our Support Technicians, by going to the password change in webmail, or by following the directions below.

1. After logging in, click on Settings at the top right.
2. Then click on Password.
3. Type in your current password in Current Password.
4. Type in your new password and confirm it in the spots for those.